We’ll learn how accidents can happen
at any time and how being prepared
by knowing basic first aid could
mean the difference between life and death.
Basic first aid is being able to
provide basic medical care to someone who is experiencing a sudden injury or
illness. It often comes in forms such as treatment to burns, cuts, or even
insect stings; but could also consist of providing support to someone in the
middle of a medical emergency. In these scenarios, it’s important to remain
calm, assess the situation, and work to stabilize the person.
Remain Calm: When administering aid,
it’s important that you always remain calm so can you think clearly and assess
the situation while comforting the person in distress.
Assess the Situation: After you take
a deep breath, it’s important to assess the situation to see if basic aid is
required or if emergency medical attention is required. Stabilize:
Use your knowledge and basic aid
skills to stabilize the injury. If basic aid isn’t
working, reassess your approach and
provide basic care until emergency help arrives.
When you think of first aid, one of
the first things that comes to mind is a first aid kit.
The first aid kits contain the
proper equipment needed to treat most minor injuries.
While most of the supplies are not
enough to treat major medical emergencies, they can often provide temporary
relief until medical professionals arrive to help.
As an employee of Service
Sanitation, it’s important to familiarize yourself with the
locations of these boxes should they
ever be required. These boxes can often be found
inside a garage bay and inside each
of the branch offices. Service technicians should
also have a small first aid kit with
them at all times in case of minor injuries.
In addition to a first aid kit,
several of our branch locations are equipped with an
automated external defibrillator,(AED).
This medical device is designed to analyze heart
rhythms and deliver an electric
shock to victims experiencing cardiac arrest.
Should you ever have a need to use
this device, it’s important that you quickly contact ambulance and then find someone
who is trained and comfortable with using a defibrillator. When administering
first aid, it’s important that you take proper precautions to ensure your
safety and the safety of the person you are caring for. This includes washing
your hands, wearing proper PPE, and disposing of any clothing, bandages, or
protective equipment that may have been contaminated.
The first step to administering
first aid is proper hygiene, best achieved by washing your hands. When washing
your hands, try to use hot water and anti-bacterial soap if available. If
unavailable, consider using a disinfectant wipe, which can often be found in a
standard first aid kit.
After washing your hands, you’ll
want to protect yourself and the person you are caring
for by wearing proper personal
protective equipment, known as PPE. The most common first aid PPE includes, but
is not limited to gloves safety glasses and breathing barriers should CPR be
necessary. Practicing good housekeeping and trash disposal are important after
administering first aid.
This includes the disposal of
clothing, bandages, or PPE that may have contacted blood or bodily fluids. For
contaminated clothing, it’s important to either dispose of them or wash them
immediately to reduce the risk of infection through the skin. Used bandages,
PPE, sharp objects or needles, should be immediately disposed of using a
biohazard bag or sharps container. When handling these objects, always follow
the non-pumpable items and service procedures for proper disposal. After
disposing of these objects, be sure to wash your hands once again using hot
water and antibacterial soap for a minimum of 20 seconds.
Common, everyday injuries and
illnesses that you may experience while working in the field may include cuts,
abrasions, burns, back pains, hypothermia, difficulty breathing, eye injuries, allergic
reactions, heatstroke, chest pains, head injuries, or event poison ingestion.
Each of these potential injuries or
illnesses will often require immediate medical attention. If one of these injuries
happens to you or someone around you, remember to remain calm, assess the
situation, and do you best to stabilize the injury. If you’re unable to
stabilize the injury, contact 911 immediately.
Cardiopulmonary resuscitation also
known as CPR is a lifesaving technique useful in many emergencies, including
heart attack, shock or even drowning, in which someone's breathing or heartbeat
has stopped. The American Heart Association recommends that everyone, including
untrained bystanders, learn the basics of CPR, especially chest compressions.
It's better to do something with little knowledge than nothing at all.
Remember, the difference between doing something and doing nothing could be
someone's life.
Before you begin, it’s important to
make sure the environment is safe, and the person
is indeed unconscious. If there are
two people nearby, have one person call 911 and immediately get an AED
defibrillator while the other proceeds with CPR. If you’re alone, call 911
first and then proceed with CPR, if you are comfortable doing so.
Untrained: According the American
Heart Association, if you're not trained in CPR, it’s recommended that you
provide hands-only CPR. That means uninterrupted chest compressions of 100 to 120
per minute until paramedics arrive (described in more detail below). Rescue
breathing is NOT recommended without proper training.
Trained: If you're well-trained and
confident in your ability, check to see if there is a pulse and breathing. If
there is no breathing or a pulse within 10 seconds, begin chest
compressions. Start CPR with 30
chest compressions before giving two rescue breaths.
Trained but rusty: If you've
previously received CPR training, but you're not confident in
your abilities, do chest
compressions only at a rate of 100 to 120 a minute.
The American Heart Association uses
the letters A-B-C standing for airways, breathing, and circulation to help
people remember the correct order to perform the steps of CPR
Before you consider CPR, make sure
the person has an open airway and isn’t choking. To open their airway, you’ll
need to tilt their head back slightly and life their chin. This
action shifts the tongue away from
the back of the throat and allows air to reach the
lungs. Next you’ll need to check for
breathing.
With your face turned towards the
person’s torso and positioned right above the person’s mouth, listen for
breathing and look to see if the chest is rising and falling. If you see an
infrequent gasp of air, the person is not breathing normally. After checking
for a pulse and breathing, check for a pulse by feeling for 5-10 seconds
at a time on the victim’s neck or
wrist. If there is no pulse, contact 911 and begin
chest compressions.
If there is a AED Defibrillator on site, have
someone locate the device and
someone who is trained to operate
it. To perform chest compressions, place the heel of one hand on lower part of
victim's sternum. With your other hand directly on top of firsthand, depress
the sternum 1.5 to 2 inches. You’ll then need to perform 15 compressions to
every 2 breaths. Check for return of pulse every minute. Continue uninterrupted
until advanced life support is available.
Shock is a life-threatening condition
brought upon by the sudden drop in blood flow throughout the body. When a
person is in shock, his or her organs are not getting enough blood or oxygen.
Signs someone may be in shock include clammy skin, bluish lips, rapid
breathing, a change in mental status, or a sense of extreme dizziness and
fatigue.
If you come across a coworker who
may be in shock, immediately call 911 and encourage them to lie down with their
feet elevated. If they feel nauseous, have trouble breathing, or you suspect a
spinal injury, encourage them to lie flat and stay very still. Keep calm and
encourage the person to remain calm as well.
Minor cuts and abrasions are often
the most common injuries in the workplace. Initial
treatment for minor cuts or
abrasions typically require cleansing the wound with an antiseptic or soap and
water.
When treating someone else’s wounds,
always check for allergies before administering any creams or ointments. If all
checks out, apply a dressing or bandage if the wound is bleeding.
If there is major external bleeding
and simple bandaging isn’t working, the patient will
most likely require emergency
medical treatment and you need to call 911 immediately. While waiting for
emergency medical attention, it’s recommend that you apply pressure to the
wound to help control the bleeding. It can also be helpful to elevate the
injured part of the body unless a break or fracture is suspected. In which
case, it’s best to comfort the person and monitor for symptoms of shock.
Although highly unlikely, being bitten
by an animal (or even a hostile person) is a
potential risk while working in the
field. If either of these were to occur, the first
action would be to evade the danger,
then assess the severity of the wound.
If minor, do your best to cleanse
the wound with soap and water for at least 5 minutes.
Then apply a dressing to control
bleeding.
If the wound appears to be severe,
or the bite was by a hostile person, to inform them of the situation so they can
quickly dispatch the proper authorities. Continue to apply pressure to the
wound until help arrives and proper treatment can be applied.
Most insect stings can be mild,
causing minor pain, redness, itching, or swelling. Also,
mosquito bites can sometimes carry
the West Nile virus and ticks can carry lyme disease. To treat a mild insect
sting, first find safe area to evade the predator and quickly pull the stinger
out. Never attempt to pinch the area where a stinger is present, as this can further
irritate the bite. Once the stinger is out, cleanse the area with soap and
water and apply a cool compress using ice, water, and a clean towel. This will
help reduce pain and potential swelling. If the sting is on an arm or leg, try
to elevate it to help with the pain. Once home, apply hydrocortisone cream,
calamine lotion, or even baking soda paste to the bite. Continue to do this for
several days until your pain and irritation go away. Taking an antihistamine may
also help reduce the itching.
If the sting does not disappear
after a day or two, you should consult a physician. Always contact emergency
services if you experience: difficulty breathing, swelling of the lips, eyelids
or throat, dizziness, faintness or confusion, rapid heartbeat, hives, nausea, cramps,
or vomiting immediately following an insect sting.
On occasion, some stings or bites
can cause a more severe, or allergic reaction. Bees,
fire ants, and scorpions, are most
likely to cause these more severe reactions. Other
common allergic reactions can be
caused by skin contact, ingestion, or inhalation. Allergic reactions can take
up to an hour before the patient begins to see symptoms such as shortness of
breath, weakness, anxiety, nausea, rash or hives, abdominal cramps, loss of
consciousness, and/ or shock.
If you, or someone around you,
suffers from a severe allergic reaction while working in
the field, call 911 as soon as
possible. While waiting for help to arrive, ask the person
if they carry an EpiPen to treat the
reaction. If the person has one, ask if they need help
with the injection. Most EpiPen
injections are done by pressing it against the thigh
and holding it in place for a few
seconds. If the person is experiencing severe swelling, you may want to
encourage them to loosen any tight clothing and offer them a blanket to cover
themselves. It’s also recommended that you never give them anything to drink.
If the person begins to vomit, have them sit upright and in a safe position to
prevent choking. If they show no signs of breathing, coughing, or moving, call
911 and begin chest compressions if comfortable doing so.
The nose is full of blood vessels
and is located in a vulnerable position as it protrudes from the face. As a
result, any sort of trauma to the face can often cause a nosebleed.
To manage a nosebleed, it’s
recommended to first sit up and tilt your head slightly
forward. Do not attempt to tilt your
head back as this allows blood to run back into
the sinuses and throat. This can
also cause gagging or inhaling of blood. With your head tilted slightly
forward, use your pointer finger and thumb to apply pressure
to the soft part of nostrils below
the bridge of the nose for at least 10 minutes. After
10 minutes, release the pressure on
the nostrils and check to see if the bleeding has stopped.
If the bleeding has stopped, don’t
attempt to sniff or blow your nose for at least 15
minutes. If bleeding continues, seek
medical assistance immediately
Despite countless safety measures
and guidelines available in the workplace today, occupational burns continue to
account for a considerable proportion of all burns reported in the ER. thermal
(or heat) burns, chemical burns, electrical burns, and sun burns, are the
common types of burns most people experience. Each of these different types of
burns can cause different levels of severity and should be treated accordingly
There are three classifications, or
degrees, of burns one can experience:
First Degree Burns: First-degree
burns only damage the top layer of skin. These types of burns are often painful
and can cause minor swelling. These types of burns often occur from mild
sunburns. Treatment for first degree burns typically require immediate
cooling of the affected area by use
of cold water and ice. After a few minutes of cooling,
dry the affected area and apply burn
cream to relieve some pain and prevent infections.
Finally, apply a dry sterile
dressing around the affected area. Second Degree Burns: Second degree burns
damage both the innerand outer layers of skin and are significantly more
painful than first degree burns. This type of burn will cause the skin to
become dark red and will sometimes cause blisters. If any blisters break open,
treat them with antiseptic and a dry sterile dressing as quickly as possible to
avoid infection. If the blisters stay closed, apply a cool wet dressing to soothe
the pain. Do not open the blisters! Third-degree burns: Third degree burns
damage both the inner and
outer lays of skin as well as
nerves, blood vessels, muscle, and sometimes even the bones below. These areas
quite often will become charred black or white. Third degree burns are always
considered a medical emergency and can only be wrapped in a dry sterile
dressing until emergency treatment occurs. In extreme cases, heat shields
and/or fire blankets can also be wrapped around the victim to prevent any
further burn progression. They can also ease pain and protect against
contamination.
Eye injuries are a common occurrence
in the workplace and often occur when a foreign substance enters the eye
causing an eye penetrating injury. Eye injuries can be extremely painful and
quite debilitating. Because of this, we have implemented a strict policy that
requires ALL employees to wear protective eyewear at, ALL times when servicing
equipment, when contact with waste or chemicals may occur, and when
using hand and power tools.
If a foreign substance or chemical were to
ever enter you eye, it should be flushed immediately for at least 15 minutes.
Eye wash stations are installed at various locations around each branch. Please
familiarize yourself with these locations should it ever be required. When
washing, remember to avoid rinsing water into the direction of the other eye
and never attempt to remove any embedded objects, as this can cause more damage
to the eye.
If the pain persists, cover the eye
with a paper cup, sterile dressing, or even a wrap and
quickly seek medical attention. If a
chemical were to enter the eye, it’s important to
bring the SDS sheet with you to the
hospital or urgent care. You should also avoid laying anything flat on the eye
that could cause additional pressure. For severe eye injuries, consider
covering both eyes as this will prevent you from trying to look around with the
undamaged eye. Remember to always remain calm and call 911 if medical attention
is needed. Anytime any object enters the eyes it is strongly suggested to get
checked by the clinic, regardless of the severity.
Employees who perform rigorous and
repetitive tasks with excessive force in awkward positions are often at a
higher risker for workplace sprains and should always proceed with extreme caution.
So, what is a sprain? A sprain is the tearing of fibers from a ligament that
hold two bones together. This can often occur in the legs, arms or neck. For
minor sprains, always follow the R.I.C.E. method of recovery. This stands for
Rest, Ice, Compress, and Elevate. For more serious sprains, or possible breaks
or fractures, seek medical attention for further evaluation. Once a sprain
occurs, it’s highly recommended to allow the sprain to rest and avoid putting
any weight on the injury. This is best by using a sling or brace, depending on
the where the injury is located.
When resting, it’s important that
you immediately ice the sprain for fifteen to twenty minutes, to limit
swelling. It’s also recommended to continue icing the injured area four to eight
times a day until swelling improves.
After icing, compress the injury by
wrapping it with an elastic bandage. Remember to wrap it tight, but not too
tight as this can cause more swelling to the affected area or cut
off circulation. Signs that the
bandage is too tight include numbness, tingling, or increased swelling in the
area below the bandage. Once you’ve taken the steps to properly rest, ice, and
compress the sprain, elevate the injury above your heart if, you’re able to, by
sitting or lying down. This will help limit additional swelling that often
occurs after a serious sprain. Using furniture and pillows can be the easiest
way to achieve this. Broken bones are serious, excruciating, and can take an
extensive period of time to heal. If you or another person around you has
encountered a broken bone (or fracture), control any bleeding that may have
occurred using a sterile bandage, cloth, or in emergency situations a piece of
clothing.
You’ll then need to immobilize the
injured area by using a splint or sling and ice it
for 10 minutes at a time. When
dealing with a broken bone or fracture, medical attention
is almost always needed. If you’re
able, do your best to comfort the injured individual,
encourage them to rest, and offer to
drive them to the hospital. If a neck or back injury
is suspected, call 911 and keep the
person immobile until emergency services arrive and are able to transport them
to the hospital. Head injuries are one of the most serious types of injuries in
the workplace and should be handled with extreme caution. First aid response
will often vary based on the symptoms of the person and the severity of the
injury. First, evaluate the initial level of consciousness. If any loss of
consciousness occurs or was present at any time, contact 911 immediately. For
severe injuries, keep the person as still as possible. If there appears to be
any bleeding, apply firm pressure directly to the wound.
If a skull fracture is suspected,
never apply pressure. Continue to monitor breathing and
alertness until emergency services
arrive. For minor injuries, do your best to comfort the individual and
encourage them to lie down while icing the injury to prevent swelling. Continue
to monitor the individual for at least 30 minutes. Watch for any signs of
dizziness, vomiting, and changes in levels of consciousness as this is a sign
of possible concussion. If this occurs, immediately. Did you know a worker dies
of toxic exposure in the workplace every 30 seconds? In situations where you
think poisoning may be imminent, it’s important that you contact poison control
immediately. If you come across someone around you who appears to have been
poisoned, contact emergency services immediately. It can also be life-saving to
acquire the SDS sheet of the product that may have caused the poisoning.
In addition to calling Poison
Control, you can follow these quick life-saving procedures
that can often make a significant
impact if followed within seconds to minutes of poison
exposure.
INGESTION: If you suspect poison
occurred by ingestion,
immediately encourage the person to
drink a small amount of water or milk if the person
is complaining about burning,
irritation, or caustic and is conscious, not having convulsions, and able to
swallow. EYE CONTACT: If you suspect poisoning occurred by entering a person’s
eye, quickly remove contact lenses and flush the eye for at least fifteen to
twenty minutes. While flushing the eye, have someone contact poison control for
further instructions. Further examination and medical attention may be required
if pain persists.
SKIN CONTACT: If you suspect poisoning
occurred through
the skin, the affected area should
be rinsed thoroughly for at least 15 minutes. While
rinsing, contact poison control for
further instruction and if any side effect is present
from the contact a medical visit
will be required.
INHALATION: If you suspect poisoning
occurred through
inhalation, remove the person from
the exposed area if it can be done safely. Once moved to a safe location,
contact poison control for further recommendations.
Although many individuals who have
seizures do not require first aid or assistance, an
employee who might need assistance
may want to work with their manager or HR to create a plan of action that
includes information such as: who to contact in an emergency, warning signs of
a possible seizure, how and when to provide assistance, and when to call an ambulance,
etc.
Since a seizure cannot be stopped,
first aid is often aimed at keeping the person safe
until the seizure stops on its own.
Should you come across someone having a seizure,
always remain calm, loosen anything
around the person's neck, do not restrain them, clear the area around them, and
stay with them until the seizure stops.
If the seizure lasts longer than 5
minutes, the person does not wake up, or the person
has never had a seizure before, contact
911 immediately and stay with the person until
the proper authorities arrive.
Each year, many people die from
choking on objects that obstruct their airways and cause suffocation. Choking
is in fact the fourth leading cause of unintentional death. However, there is a
simple technique to help expel a trapped object from another person’s airway. You
can even use a version of this technique on yourself.
This technique is called the
Heimlich maneuver, or abdominal thrusts. Abdominal thrusts lift your diaphragm
and expel air from your lungs. This causes the foreign object to be expelled from
your airway. The steps you need to perform a Heimlich maneuver depend on who
you’re aiding. Regardless of whom you perform the maneuver on, that person
should still get medical help afterward.
This is to ensure no physical damage
has occurred to their throat and airways.
1. Stand behind the person. Place
one foot slightly in front of the other for balance.
Footing and balance are extremely
important because if you cannot dislodge the object
they will lose consciousness, you
need to prepare to guide the person to the ground
without harming them or yourself.
Wrap your arms around the waist. Tip the person forward
slightly. 2. Make a fist with one
hand. Position it
slightly above the person's navel,
but below the rib cage.
3. Grasp the fist with the other
hand. Pull hard into the abdomen with a quick, upward
thrust — as if trying to lift the
person up.
4. Perform between six and 10
abdominal thrusts until the blockage is dislodged.
5. If you are the only rescuer,
perform abdominal thrusts before calling 911 or your local emergency number for
help. If another person is available, have that person call for help while you
perform first aid. If the person becomes unconscious, perform standard
cardiopulmonary resuscitation (CPR) if properly trained. If untrained, perform
chest compressions if you are comfortable doing so.
The local emergency number
immediately. Although you will be unable to effectively
talk, you can still perform
abdominal thrusts to dislodge the item.
1. Place a fist slightly above your
navel. 2. Grasp your fist with the other hand and
bend over a hard surface — a
countertop or chair will do.
3. Shove your fist inward and
upward.
To perform the Heimlich maneuver on
someone who pregnant, or you cannot get your arms, around:
1. Place the person against a wall
and face
them.
2. Position your hands a little bit higher
than with a normal Heimlich
maneuver, at the base of the breastbone, just above the joining of the lowest
ribs.
3. Proceed as with the Heimlich maneuver,
pressing hard into the abdomen, with
a quick thrust.
4. Repeat until the food or other
blockage is dislodged. If the person becomes unconscious,
follow the next steps. To perform
the Heimlich maneuver on an unconscious
person 1. Lower the person on his or
her back onto the floor, arms to the side. 2. Clear the airway. If a blockage
is visible at the back of the throat or high in the throat, reach a finger into
the mouth and sweep out the cause of the blockage. Do not try a finger sweep if
you can't see the object. Be careful not to push the food or object deeper into
the airway, which can happen easily in young children. 3. if the object remains
lodged and the person does not respond after you take the above measures, begin
chest compressions only. The chest compressions used in CPR may dislodge the
object. Remember to recheck the mouth periodically. To perform the Heimlich
maneuver on an infant younger than 1 year 1. Assume a seated position and hold
the infant face down on your forearm, which is resting on your thigh. Support
the infant's head and
neck with your hand and place the
head lower than the trunk.
2. Thump the infant gently but
firmly five times on the middle of the back using the
heel of your hand. The combination
of gravity and the back blows should release the blocking object. Keep your
fingers pointed up to avoid hitting the infant in the back of the head.
3. Turn the infant faceup on your
forearm, resting on your thigh with the head lower
than the trunk if the infant still
is not breathing. Using two fingers placed at the
center of the infant's breastbone,
give five quick chest compressions. Press down about
1 1/2 inches, and let the chest rise
again in between each compression.
4. Repeat the back blows and chest
compressions until if breathing resumes.
In all of the mentioned choking
situations, 911 needs to be called as soon as possible.
Even if the obstruction is easily
dislodged by one of the mentioned processes, the person should always be
checked out by medical personnel.
A dental injury is considered any
trauma that has occurred to a permanent tooth. If a person has suffered from a
dental injury or a tooth has been displaced, the person should rinse the tooth
with milk or water and try to place it back in its original location. If it
cannot be placed back in its socket, then place it in warm water or milk. Get
to a dentist as soon as possible in any dental emergency situation. The most
important variable affecting the success of a reimplantation is the amount of
time the tooth is out of its socket. Teeth re-implanted within one hour of the
accident frequently reattach to their sockets.
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